UNIITY ONE SECURITY
SECRET EMPLOYEE
Are you sure you know everything about your employees and the inner workings of your business?
Reach out to us and find out what is happening behind the curtains of your business.
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Additional Information
Is the atmosphere in your team unhealthy, employees do not fulfill assigned tasks, you are not happy with a particular employee or there is a high personnel turnover in the company,
are you curious about how your Human Resources conducts interviews.
are you concerned about how your staff are being trained
are your staff rotating food product
is your bar staff over pouring giving free drinks or drining on shift
wondering why your food waste count is high or food is missing
are your staff lingering around the front counter chatting on phones and not paying attachion.
customer walks in and staff is looking at phone and say HI and doesn't even look at the customer
wondering why your sales are down
A secret employee is a unique service that allows you to monitor all work processes or individual employees, causing distrust, questions. The peculiarity of this service is that you obtain objective and reliable information about what is happening in a team, without distracting staff from direct duties.
find out the truth. As part of service, we assess personnel and identify various problems at different levels of work while interacting in a team or with clients, from secretaries to the finance department. It is very effective in all spheres, including the provision of services.
Do you need to identify problem employees? We will find an inefficient business unit – the reason for communication problems, low sales, lack of motivation, search for outside work. Demotivator in your team will be detected, and schedule changes suggested.
In the course of the check, we carry out:
- gathering and recording information (about the company and personnel characteristics);
- identification of the level of employee loyalty to the organization (written and unwritten rules and regulations);
- behavior at the workplace;
- corporate rules (interaction with customers, the image of an organization, which is transmitted to the client);
- identification of interpersonal relationships in the company and group cohesiveness;
- objective coverage of “What people are talking about”/ “What they think”;
- an objective assessment of employee’s job placement;
At the end of the program, our mystery employee manager analyzes collected information and prepares a report on the processes within your company, identifies weaknesses, and generates suggestions for their reduction and elimination.
industry we serve but not limit to
Restaurant
Fast Food / QSR
Retail
Markets
Events
Grocery stores
